Columbia Water – Customer Care

The Customer Care Center assists customers with the utility billing inquiries, takes customer concerns or questions for the City, and directs these concerns to the appropriate Department.

For drinking water, wastewater or stormwater questions or concerns, please visit

Call (803) 545 3300 or e-mail at any time, 24 hours a day, 7 days a week, for assistance.

Columbia Water


1136 Washington St.
Columbia, SC 29201


(803) 545 3300
24 hours a day
7 days a week