Attention City of Columbia Mortgage Borrowers:

If your employment or wages have been impacted due to business closure or reduction of hours as a result of ‘Stay at Home orders’ due to COVID-19 (Coronavirus) and are having difficulty making their monthly mortgage payment, please contact your Mortgage Servicer (the company you send your mortgage payment).

The following are the toll free numbers to call:



                                              First Citizens Bank – 1-866-674-4239 or 

                                              South State Bank – 1-800-277-2175 or

                                              BB&T – 1-800-226-5228 or 

                                              Synovous Bank – 1-800-803-0803 or Email: or


                                              Assurance Lending – 1-866-397-5370 or



                                              Palmetto Citizens – 1-803-732-5000 or

                                              Security Federal Bank – 803-641-3000 or

                                              Wells Fargo – 1-800-219-9739 or

                                              First Community Bank – 1-800-829-6372 or


The City of Columbia has been helping individuals and families for over 40 years get into homeownership, make home improvements, rehabilitate or build new homes throughout the City Of Columbia by utilizing funds from U.S. Department of Housing and Urban Development through their Community Development Block Grant Program, HOME investment Partnership Program and the City’s General Funds. Residents must be willing to purchase a home or currently reside within the City of Columbia corporate city limits to qualify.   Buyers and residents must meet income restrictions to qualify for designated programs.  The City's Housing Division can help you determine which program will meet your housing needs.

2020 HOMEBUYER WORKSHOP - Reserve a Seat - use link to register HERE: